Beware of UPS
Shipped to a customer … Packed with extra padding inside a hard case, inside a larger box filled with packing peanuts. They must have dropped this from a pretty great height, onto a concrete floor, to generate enough momentum and sudden stop to crack off the neck. (My necks are “bolt on”, attached by a bolt through the body of the instrument, not glued, so at least I think I’ll be able to fix it.) Still waiting on the UPS ‘investigators’ to make some sort of pronouncement on the insurance. (Why am I skeptical that they will pay for anything but a pittance, with some reason as an excuse?)